Privacy Policy

Welcome to Waxbry, we hope you go out looking new.
At Waxbry, we care for brows, lash, wax scrub, and more, your privacy online.
We are all about keeping you safe online and offline. Here is the document that delineates the way we collect, use, and disclose any information we collect when you visit our shop or website.
Please carefully read the following to learn more about our information practices, including what type of information we gather, how the information is used, for what purposes, to whom we disclose the data, and how we safeguard your personal information.

Part 1: What Do We Collect?
We collect your data in two different ways:

  • The information you willingly give us
  • The information we collect automatically

The Information You Choose to Give Us
Let’s call this personal info. Personal info is information that differentiates you from every other customers or visitors to our website. This information can be traced back to you.
When you want to book a session via our website, you must tell us:

  • Your full name
  • Your Phone number
  • Your email address

We only gather personal info when you voluntarily submit them. The personal info you provide to us may be used to send you information and updates about your reservations and bookings, to provide services and products you request from us, to send postcards, and to make reservations.
If you consent, we may also send you news, updates, related product or service information, promotions, etc. enabling us to give you convenient access to products and services that may be of interest to you.
We do not sell your personal info to third parties (e.g., email list makers and the likes). However, your personal info may be shared with our corporate partners to provide you outstanding services.
We also reserve the right to disclose your personal information for any reason if we believe that it is reasonable to do so, and if your rights and freedoms do not outweigh our legitimate interests.

The Information We Collect Automatically
When you visit our website, we will collect some data about you that you may not know about.
There are small bots that collect this information so that we will be able to recognize you whenever you come visiting again to give you excellent service that suits your interests.
The information we collect without your consent are:

  • the date and time of your visit
  • the pages you visited
  • the website that you entered our website from

Generally, such automatically collected information is used to improve the functionality of the site and its ability optimally to convey information to Site visitors, and this information cannot be traceable to you. No one can identify from these kinds of data. One such data is called cookies.

Cookies and Other Technologies
As is standard practice on many corporate websites, our website uses cookies and other technologies to help us understand the behavior of our website as you use it.
We use cookies

  • to make sure that our online advertising is bringing customers to our products and services
  • to study traffic patterns on our website
  • to make it even more rewarding
  • to study the effectiveness of our customer communications
  • to customize your experience and provide greater convenience each time you interact with us.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please note that certain features of the website will not be available once cookies are disabled.

Aside from cookies, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We will not use the information collected in this manner to market directly to you.

Part 2: How Do We Protect Your Personal Info?
We are very cautious and take precautions when it comes to customer security. We employ several effective administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
This website is secured with Secure Sockets Layer (SSL) encryption on all web pages where sensitive data is required. You must use an SSL-enabled browser (such as Chrome, Firefox, etc.) to protect the confidentiality of your personal information while it is transmitted over the Internet.
While we make reasonable efforts to ensure the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent third-party hackers from illegally obtaining your personal information.

Part 3: How Do We Use Your Personal Info?
Third Parties
We use third-party websites to augment our services and make your experience on our website more spectacular. Nonetheless, none of these third-party sites will use your personal information for the wrong reasons. The following are some of the third party sites we may use:

  1. Social Media
    You may be required to log in from, or connect with, social media services from our website so you can share your experiences and to see the experiences of others. If you use your social media account or use certain other social media features, we may access information about you via that social media provider following the provider’s policies. The information collected from or about you by social media networks with which you connect the App is governed by the policies of those social media networks.
  2. GetTimely
    This company partner with us to help us schedule well planned periods for your sessions. They help us to keep track of each reservation you and all other customers have made so that we never miss anything.

Part 4: Miscellaneous
Minors

Our website is not intended for children under 18 years of age. We do not seek to obtain, nor do we want to collect personal information (i.e., personally identifiable information) directly from minors. We cannot, however, always determine that the people accessing and using our site are adults.
As such, should a minor (as defined by applicable law) provide us personally-identifying information without parental consent, we request that the parent, guardian, or other appropriate person contact us to help us remove the data. Please contact us at privacy@waxbry.co.uk.

Data Retention
We retain your personal information for as long as you keep your account open. In some instances, we may keep it after you close your account, for example, we may keep it:

  • on our backup and disaster recovery systems;
  • for as long as necessary to protect our legal interests; and
  • and to comply with other legal requirements.

Lawful Basis for Processing
If you are in the European Union, we are permitted to process your personal information lawfully as permitted under the applicable data protection laws. We have a lawful basis for our processing of your personal information, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

Your Rights Regarding Your Information and Accessing and Correcting Your Information
You have the rights under applicable data protection laws, to

  • access and update your personal information
  • restrict how it is used
  • transfer certain personal information to another controller
  • withdraw your consent at any time
  • have us erase certain personal information about you
  • complain to a supervisory authority about our processing of your personal information.

You may choose to exercise any of the above rights. If you want to, contact us at our shop address provided below. If you contact us for this purpose, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.

You have the right to complain to the applicable supervisory authority in the country you live in, the state you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly to allow us to work directly with you to resolve any concerns about your privacy.

Request for Access to Personal Information/Questions or complaints

If after reviewing this Statement, you have any questions or privacy concerns, please like to, send an email to at privacy@waxbry.co.uk or send a letter to:

Within 
33 St John's Hill
London SW11 1TT
Contact us.

Thank you. Come again.